Terms & Conditions

Last Updated: August 8, 2026

Welcome to Elyra Mart. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General Information

Elyra Mart is an online store offering a variety of products to customers in Pakistan.

Store Name: Elyra Mart
Phone: 03199080716
Email: info.elyramart@gmail.com

By using our website, you confirm that you are legally capable of entering into these terms and agree to follow all applicable laws and regulations.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.

• Product images may be for illustration purposes.

• Availability may change without prior notice.

• We reserve the right to correct errors or update product information at any time.

3. Prices

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Elyra Mart reserves the right to change product prices at any time without prior notice.

A price change will not affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may contact you by phone or other available communication methods to confirm your order and delivery details.

We reserve the right to:

• Accept or decline an order.

• Cancel an order due to product unavailability.

• Cancel an order because of incorrect pricing or product information.

• Cancel an order if we are unable to verify the provided information.

• Limit quantities of products purchased by a customer.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within Pakistan.

Customers must provide accurate contact and delivery information and should be available to receive the order.

Repeated refusal of COD orders may result in restrictions on future COD purchases.

6. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated delivery period shown on our website or communicated to you.

Delivery times may vary because of:

• Courier delays

• Weather conditions

• Public holidays

• Address-related issues

• Incorrect contact information

• Unforeseen circumstances

Elyra Mart is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.

7. Returns & Refunds

Returns and refunds are subject to our Return Policy.

Products may only be eligible for return or replacement when they meet the requirements described in our Return Policy.

Customers should contact us as soon as possible if they receive a damaged, defective, incorrect, or incomplete order.

8. Cancellations

If you wish to cancel an order, contact us as soon as possible at:

Phone: 03199080716
Email: info.elyramart@gmail.com

Orders that have already been dispatched may not be eligible for cancellation.

9. Customer Responsibilities

When using our website, you agree to provide accurate and complete information, including:

• Full name

• Phone number

• Delivery address

• Email address where applicable

• Any other information required to process your order

You are responsible for ensuring that the information you provide is correct.

10. Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the operation or security of the website.

• Copy, reproduce, or misuse our website content without permission.

• Submit false or misleading information.

• Use the website to engage in fraudulent activity.

11. Intellectual Property

All content on the Elyra Mart website, including logos, graphics, images, text, designs, product descriptions, and other materials, is owned by or licensed to Elyra Mart unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

12. Third-Party Services

Our store may use third-party services such as payment providers, courier companies, website hosting providers, analytics services, and other service providers.

These third parties may have their own terms and privacy policies. Elyra Mart is not responsible for the policies or actions of independent third-party service providers.

13. Limitation of Liability

To the extent permitted by applicable law, Elyra Mart will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

We are also not responsible for service interruptions, courier delays, technical problems, or other circumstances beyond our reasonable control.

14. Errors & Corrections

We reserve the right to correct typographical, pricing, product, availability, or technical errors on our website at any time.

If an order has been placed based on an obvious error, we may contact the customer regarding the correction or cancel the affected order.

15. Changes to These Terms

Elyra Mart may update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted means that you accept the updated terms.

16. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of Pakistan.

Any disputes will be handled in accordance with the applicable legal requirements and jurisdiction in Pakistan.

17. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Elyra Mart
📞 Phone: 03199080716
📧 Email: info.elyramart@gmail.com

By using the Elyra Mart website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.